Human Services

The Homeless Services Program is to make homelessness a rare and brief experience in Baltimore City by serving as a catalyst for the creation of affordable housing, the delivery of high-quality, evidence-based services and community-wide advocacy. Each year, the program, through a network of partner providers, delivers housing and supportive services to over 25,000 individuals and families. The Homeless Services Program administers approximately $40 million for homeless services which includes -- street outreach, emergency shelter, transitional housing, shelter plus care housing, permanent supportive housing, Housing Opportunities for Persons With AIDS (HOPWA), meal programs, and eviction prevention.

Reporting Metrics

The Homeless Services Program provides data on the following topics in its template:

  • Shelter utilization
  • Homeless outreach
  • Transitional Housing Provider Performance
  • Permanent Housing Provider Performance
  • Annual Performance Review Reports
  • Contract Compliance
  • Personnel Performance